Hope you had a better holliday than this guy

Ok, so I get a call from a user who says “I need all my passwords reset, I bumped my head and have forgotten a few things.” So while I was logging into the server to start helping him I asked the question, “Were you in a car accident?” “No, I was pruning a tree and has a mishap. I’d like to say I learned something from the experience, but I can’t remember it.”

To which I replied, “Well you could say you learned to call a tree service.” “Yeah that is what the doctor said too.”

At this point I had gotten logged into everything I needed to, confirmed his identity and reset the passwords I could. I asked, “Can you give that a try please to be sure you can get logged in?”

“Yes, I’ll need to put you on speaker phone if that is ok, my computer is not very close to the phone, and I am missing a finger.”