Worklog fun

Quotes from support call work logs….

Verified user information.
User states her monitor is shaking frantically, about 4-5 times a day causing the user to reboot and fall behind on her work.
User states monitor was just refreshed.
User would like for someone to come and check out her monitor.

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Verfied user information.
User noticed the monitor was missing a few weeks ago.
TAG #: 000XXXXXXX
Monitor is assigned to John Doe  but was declared missing before he had a chance to use it.
Would like monitor replace.